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» Category: Buying on Gigbucks  (Go back)

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How do I place an order? Article rated 2.0/5.0
Select the gig you want to order and click the “Order” button located at the upper right hand side of the page. All gigs must be paid through PayPal, Alertpay, or Gigbucks balance at the t...
Will I be notified about the progress of my order? Article rated 4.2/5.0
Buyer will be notified of order status changes by email.Do not offer or accept to communicate with the seller outside of Gigbucks messaging system. Doing so, will get your account blocked permanently.
Will I be granted all rights for the gig I purchased? Article not rated yet
Buyers are granted all the rights for the delivered work, unless otherwise specified by the seller in the gig description.
How do I cancel an order? Article rated 1.9/5.0
Orders may be cancelled by either party for any reason. To request a "mutual cancellation"  select the order you wish to cancel and click on the "request a mutual cancellation" button. Counterpa...
What will I do if the seller rejects my order cancellation request? Article not rated yet
If a seller rejects your cancellation request, contact us at http://www.gigbucks.com/support
How do I reject a delivered order? Article rated 3.7/5.0
You have the option to reject delivered services/ products that did not meet the description of the gig as stated by the seller within 3 days after delivery. To reject a delivery, go to “Buyer&r...
Can I withdraw funds from canceled order? Article rated 2.5/5.0
Funds from canceled orders cannot be withdrawn through PayPal or AlertPay. They will be refunded to your Gigbucks account balance and can be used to purchase gigs from Gigbucks.com
What is the Gigbucks buyer protection policy? Article rated 1.0/5.0
Gigbucks make sure that all gigs on Gigbucks meet our quality guidelines. Incomplete and poor quality orders will be canceled and the order amount will be credited to buyer's Gigbucks account balance,...
Seller is late in the delivery of my order, what should I do? Article rated 2.5/5.0
If the seller is late in delivering his work, he will receive a daily reminder for seven days. If he fails to finish the order within the 7-day grace period, the order will be automatically canceled a...
What is the Gigbucks account balance? Article rated 1.0/5.0
Gigbucks account balance is the funds immediately available that can be used to purchase gigs from Gigbucks.com.
I am not happy with the delivered work, what should I do? Article rated 2.1/5.0
You have three days to review the delivered work. If you are not happy and satisfied with it, reject the order by clicking on "reject delivered work". State a reason for your rejection and seller will...
What will I do if I have dispute with the seller? Article rated 2.0/5.0
We encourage our buyers and sellers to resolve issues between themselves.  If the issue has not been resolved, contact us at http://www.gigbucks.com/support or send an email to support@gigbucks.c...
I have payment issues, what should I do? Article rated 2.1/5.0
Contact Gigbucks support team at http://www.gigbucks.com/support or send an email to support@gigbucks.com to help you solve your payment issues. Never file a payment dispute with PayPal or AlertPay. ...
When will an order be marked as complete? Article rated 2.7/5.0
Order will be marked as complete three days after the date of delivery unless it is rejected by the buyer.   If buyer leaves his/her feedback or rating, the order will be marked as comple...